The number of solo visitors we get from all age groups, races, genders, ages and demographics is my own personal testimony that we think about this, a lot.
Empathy is our aim and something we work hard to maintain.
'How must that person be feeling? What can I do personally to improve that?'
The events of the last couple of weeks have shown us that more thinking is often needed. We are taught only a limited and often flawed history, which means that we are all on a lifetime learning curve to stop thinking of ourselves as the centre of the universe and question the truths that we have been fed.
Our goal - everyone's goal - needs to be a society where inclusiveness is a reflex rather than an initiative.